KBI Music Shoppe rentals are month to month so your rental instrument can be returned at any time. If you would like your instrument picked up at the school please contact us by phone 540-891-7800 or by email to [email protected]  Upon receiving your instrument any balance due is immediately payable. 
Any rental credit you have accumulated will be forfeited after 10 days of receiving your instrument if you do not elect the purchase option. 
Please note that you must contact us for authorization prior to returning an instrument. Failure to do so may result in your account not being credited for your return.  
Instruments purchased may be returned for the full price paid within the first 30 days. After 30 days the instrument may be accepted for trade in. 
Unopened and unused accessories and instrument cases may be returned for a full refund in the first 30 days.